Updated 19/08/2020
  • VIP club membership is issued by Globeworks Pty Ltd. trading as The Christmas Warehouse (ABN 56 114 321 327).
  • VIP club membership is conditional on you making at least 1 purchase every 3 years. If membership is cancelled due to inactivity, all member benefits, including accrued points and achieved discount levels, will cease. To reclaim these benefits, members will need to rejoin the club.
  • By joining the Christmas Warehouse VIP Club you agree to join the Christmas Warehouse marketing program and receive ongoing mail and electronic mail from the Christmas Warehouse and its associated entities. This may include newsletters, catalogues, special promotions, email messages, sms messages etc. 
  • You have the option to unsubscribe from The Christmas Warehouse Marketing program. When you unsubscribe, membership to the Christmas Warehouse VIP Club will be terminated and all member benefits, including accrued points and achieved discount levels, will cease. To reclaim these benefits, you will need to rejoin the club. 
  • All VIP club member discounts must be claimed at the time of purchase whether in-store or online. No discounts will be back dated. 
  • Points accrue at the finalisation of a transaction. Points earned in a transaction are not applied to your points balance until a transaction is complete. Please allow up to 60 minutes for points to move between an on-line and an in-store purchase.
  • Transactions that result in your points balance enabling a higher discount rate will be discounted at the discount rate indicated by your points balance at the beginning of the transaction. 
  • VIP Club discount cannot be used in conjunction with other special offers. 
  • All in store discounts are subject to stock availability. No rain checks will apply. 
  • Benefits associated with The Christmas Warehouse VIP Card, including points, are not redeemable for cash. 
  • The Christmas Warehouse may also substitute benefits for equivalent value. 
  • The Christmas Warehouse shall not be liable in any way if member benefits are unavailable for any reason. 
  • The Christmas Warehouse is not responsible if your details are incorrect, outdated, or unavailable online or in-store. It is your responsibility to maintain your membership online, by telephoning the Christmas Warehouse, or by emailing customerservice@christmaswarehouse.com.au. 
  • All special offers made by affiliated partners of the Christmas Warehouse to VIP Club members are made directly by such affiliated partners to VIP Club members independent of The Christmas Warehouse and can be withdrawn or changed by the affiliated partner without notice. 
  • Christmas Warehouse employees and related family members are eligible to join the VIP Club. Certain member benefits and eligibility to competitions may however be restricted. 
  • By joining The Christmas Warehouse VIP Club you agree to be bound by these terms and conditions. 
  • These terms and conditions as well as VIP member benefits may change from time to time and are subject to change by the Christmas Warehouse at its absolute discretion without prior notice. The Christmas Warehouse is not liable to any card holder for any injury, loss or damage in these circumstances. 
  • A copy of the current VIP Club terms and conditions are available at www.christmaswarehouse.com.au
  • These terms and conditions are binding on all members of the VIP Club regardless of the date on which the member joins or the manner in which they join the VIP Club. 
  • VIP Club membership may be terminated or suspended by the Christmas Warehouse at its absolute discretion at any time and without notice or giving reasons for its decision. 
  • The Christmas Warehouse is not liable in any way whatsoever for any injury or loss (including any indirect or consequential loss) of any kind to person or property suffered by any VIP member whether by reason of any act or omission, deliberate or negligent, of the Christmas Warehouse in connection with the VIP Club, including injury or loss incurred whilst participating in any activity of the VIP Club or the Christmas Warehouse or in any activity in which cardholders are invited to participate. This condition is subject to any liability which may not be lawfully excluded, in which case such liability will be limited to the fullest extent permitted by law. 
  • Member benefits are not transferable.