Updated 15/11/2013

These are the terms and conditions for Christmas Warehouse. We suggest that you carefully read the terms and conditions that are detailed below as this forms the basis of the sale agreement between you & Christmas Warehouse when you purchase goods from us & the basis of our relationship with you. If you proceed with a purchase of goods from us or interact with us, you are acknowledging that you have read these terms & conditions of sale and that you acknowledge that your purchase & interaction is subject to these terms and conditions.

Please note that from time to time, these terms & conditions may change. We therefore recommend that you review these terms & conditions on a regular basis to identify any changes that may affect you. Although the terms & conditions are separated by subject headings, they should be read as a whole.

It is our intention to make your entire shopping experience with us as pleasurable as possible. We have attempted to keep the text in simple to understand language. If any part is confusing or not clear, please contact us.

Christmas Warehouse VIP Club:
VIP Club membership
VIP Club discounts

Sales terms when you purchase goods from us:

Our price guarantee

Goods and Services tax (GST)
Authority to purchase from The Christmas Warehouse
Availability of products

Password security
Delivery time from placement of order
Freight and handling
Delivery procedure
Replacement guarantee

Incorrect goods supplied by us to you

Products damaged in transit to you
Products lost in transit to you
Faulty products
Refunds and credit notes
Stores - Sale of display stock
Retail quantity limits

Our company details
International customers
Use of goods
Use of graphics on our website
Communication from The Christmas Warehouse
Limitation of liability
Force Majeure
Applicable law